Systems Development Expert Witness

Expert Witness No.2651

Degrees

PhD,  Business Information Systems Development & Implementation, (minors: Computer Science & Organization
Behavior). State University, NY.
MBA, State University, NY.
MA, Economics, State University, NY.
BS, Commerce, University, NY.
Certification: Certified ASAP (SAP Implementation)

Technical Knowledge & Skills

Selected Applications:
SAP R/3 & ECC with Variant Configuration, Workflow, & Project Management; IBM WebSphere Business Modeler; IBM MVS JCL; COBOL Legacy systems; Computer-Aided Software Engineering tools; Database Management Systems; Network Management Systems, including Novell & Microsoft; & more.
Programming Languages:

Various Assemblers, ABAP, COBOL, FORTRAN, HTML, Pascal, PROGRESS, SQL, PL/SQL,
Visual BASIC. (Familiar with C, C++, JAVA, EDI & XML). 

Software Development & Configuration Process:

SAP; ASAP; UML; Structured Analysis; Legacy Systems (COBOL, FORTRAN, etc.); Data Modeling;
MS Project; SEPG experience - successful implementation of Capability Maturity Model Levels 2 & 3; Personal  Software Productivity Process;

Software Development Process Repositories (aim ware process repository & Method/1); Change/Transition Management; workflow design; RFID.

Demonstrated Knowledge & Skills Through Teaching Graduate & Undergraduate Courses In:

Systems Analysis & Design (Object-Oriented & Process-Oriented)

Software Metrics & Testing

Database Management Systems (ERD, DDL, SQL)

Information Systems Management

Networking Technologies 

Data Structures

Several Programming Languages

MIS Theory & Concepts 

MIS Project Management 

Money & Banking

Computer & Operating System Architectures

Macroeconomics

Decision Support & Expert Systems

Microeconomics

Business Process & Workflow Design (SAP ECC)

Strategic Business Management

Business Information Systems & Processes (configured Order-to-Cash, Procure-to-Pay, and Integrated Manufacturing processesin an SAP ECC client)

Consumer Economics

Selected Specialized Training

SAP Training (63 DAYS)

Certified ASAP Consultant

 Accelerated SAP® Implementation; ASAP Tools; ASAP Tools in Detail; Advanced Customizing Tools.  (5-days altogether) (ASAP-91, -92, & -94)

 Net Weaver Introduction)

 IDES System Organization & Use

 SAP Configuration;

Business Workflow – Programming; Build & Use, Introduction.

ABAP Development Workbench.  (18-day Partner Academycourse~ Basis Technology Overview ~ Introduction to ABAP Development Workbench (ADW) ABAP Dictionary ~ ADW Reporting ~ Custom Developments ~ ADW Dialog Programming ~ ADW Data Interfaces ~ Enhancement and Modifications ~ ADW Communications Interfaces ~

Managing ABAP Development Projects. 

Developing ABAP Internet Applications.

 Business to Business Procurement. 

 Manufacturing Planning and Execution.

 Production Planning Module.  

 IBM Web Sphere Introduction

 IBM Web Sphere Business Modeler (IBM Academic Initiative).

Software Development Process Improvement,  Measurement, & Quality

 Personal Software Process.  Forty-hour course, with 150 hrs of homework, taken at the Software Engineering Institute (SEI). 

 Understanding Enterprise Architecture & Enterprise Architecture Implementation Strategies.  (4-Day course presented by John Zachman & Stan Locke).

 Reverse Engineering using Cyclomatic Complexity Analysis (McCabe’s three-day course). 

 IDef0: A Tool and Process for Analyzing Manufacturing Systems, (two-day course). 

 Software Measurement and Estimation, Four-day course presented by Capers Jones.

 E-Business Workshop.  (2-Day course) seminar sponsored and presented by Arthur Anderson Consulting & IBM eBusiness Solutions.  Focus was on planning and implementing Internet-based businesses.

 Aim ware Deployment.  20-hour course focused on the implementation of aim ware, a process asset repository.

 Team Building.  One-Day course presented by Eastman Kodak’s Development Center.

 Managing Change.  Two-day course in change management presented by Eastman Kodak. 

 Motorola TQM University Challenge Program, Five-day TQM workshop. 

Quality, Productivity, and Competitive Edge: A four-day seminar presented by Dr. W. Edwards Deming.

Networking Technologies and Hardware

 Microsoft Networking Essentials.  Self-paced study module from Microsoft.

 Administering Windows NT 4.0.  4-day, Instructor-Led, Ziff-Davis course.

Supporting Microsoft® Windows NT 4.0 - Core Technologies.  5-day, Instructor-Led, Ziff-Davis course.

 Internetworking with TCP/IP.  CBT course in Internet protocols. 

 Networking Technologies.  Forty-four hour undergraduate course at RIT.

 Novell Netware.  Systems Administration; Advanced Systems Administration.

Consulting & Professional Activities

2008+   Pittsford, NY. Consulting services in SAP R/3 & ECC, expert witness testimony, IT management, software/business process development, etc.

2008+   Variant Configuration: Pittsford, NY.  Performed Variant Configuration modeling and testing in SAP ECC environment for a large software company (over $1Billion in annual sales).

2007-8  Expert Witness: Fairfax, VA.  Case involved estimation of the cost of implementing a fully-integrated instance of SAP R/3 Enterprise Core (version 4.7) at a furniture manufacturing company
2001-2  Chief Technical Officer - Rochester, NY.  Provided technical advice to start-up offshore engineering services group at software engineering applications, embedded systems, etc.

2001     Central & Western NY chapter of Americas SAP Users’ Group (ASUG).

2001     SAP Support Service: Amherst, NY.  Provided advice regarding Integrated Business Systems support to a team of executives involved in the design of a new CTG service.
98-2000   Web/Business Design: Maniteck Pump Services.An Internet-Based company) Requested Quotes/Classifieds service catering to businesses with annual revenues up to $500 million and dealers in        the Pump industry.  Responsibilities included: technical interface with vendors; strategic planning; product design, and general management of the site.  

2000      SAP Training Design: Rochester, NY.  Provided advice regarding course organization for proposed in-house SAP Production Planning and Workflow Design & Build courses. 
1998-9  Process Improvement - CMM SEPG:, Worldwide Information Services, Global Apps, Rochester, NY.  Full-time member of  Software Engineering Process Group (SEPG) for summer 1998 and academic year 1999 (Faculty Intern), focus was on software process improvement. 
Specifically, helped bring one unit to CMM Level 2 and another from CMM-2 to CMM-3.  Two to four days each week between September 1998, and June 1999.
1999     Training Sales:, Specialists in Training People, Improving Performance, and Implementing Change. Rochester, NY.  Helped negotiate SAP training contracts.
1997- 2000   Expert Witness:, Fairfax, Virginia.  Expert Witness for Immigration and Naturalization Service H1-B     Visa applications:  Evaluate work experience of personnel involved in MIS activities.

1997      IT Department Assessment & Reorganization: Manlius, New York.  Evaluated MIS organization and recommended reorganization of the department, establishment of a Steering Committee, training plan for personnel, and development of a system for tracking project effort to help improve future estimation activities. Recommendations were adopted.  Helped find a new CIO for the company.
1997        LAN Development:, Buffalo, New York.  Helped design a local area network to support this social service agency.
1995-6     Web Site Design:, Canandaigua, New York.  Designed and developed an interactive Internet Business on the World Wide Web.
1995        Database Conversion:, Rochester, New York.  Converted files from dBase to proprietary system format using UNIX utilities.
1993-4 System Analysis & Programming: Buffalo, New York, and Bowling Green, Ohio.  Designed/implemented application using Microsoft Access® to support customer satisfaction analysis for Waste Management Corporation. Subcontracted through Marketing Research located in Chicago, Illinois.

1992-3 Systems Analysis:, Honeoye Falls, New York.  Helped reengineer front office activities at this filter manufacturing company.  Helped improve its use of SYMIX (job shop production management software).
1990-1 Production Process System Analysis: Rochester, New York.  Led team in IDef-0 analysis of through-hole board electronics assembly and prototype development processes in effort to reduce cycle-time.
1987-8 Class AMRP-II System Analysis, Greene, New York.  Evaluated manufacturing problems and recommended a solution that brought this organization to Class-A MRP II status.

Non-Academic Work Experience

Senior Systems Analyst (Development Team Leader) included 2-weeks of training on the Transaction Processing System in Dallas.  Bank, Williamsville, New York. 
Programmer/Analyst.  COBOL/IMS Systems Development.  Western New York, Buffalo, New York.
Fiscal Analyst, Legislative Fiscal Bureau, Wisconsin.  Fiscal analysis of proposed legislation for members of State Senate and Assembly. 

Academic Work Experience

1984- Assistant (1984-90) / Associate (1990+) Professor of Management Information Systems.
Present -  College located Rochester NY 14623-5608.
Implemented, maintained, and evolved undergraduate and graduate MIS degree and certificate programs, including infrastructure to support them, from 1984-2000.  Initiated the College of Business’ ERP effort and membership in the SAP University Alliance; acquired nearly $4 million of in-kind grants of software & hardware.
1983-4 Adjunct Instructor , State University New York , Taught: Computer Systems and BASIC.
1982-4 Assistant Professor of Management Information Systems , Buffalo, New York 14208-1098
Taught: Management Information Systems (Freshman & MBA required courses) Strategic Management.
1980-2 Assistant Professor of Management Information Systems, New York 
College at Buffalo, New York. , Taught: Structured Systems Analysis and Design, FORTRAN I & II; Pascal I & II; DBMS; COBOL & COBOL II. 

1973-82 Assistant Professor of Economics (Tenured), until 1978 and Adjunct Faculty after 1978